Ever felt like you agreed to something in a negotiation, only to realize later that the other side didn't really mean it? That's often the result of what we call 'performative agreement.' It's when...
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Sometimes, people in mediation aren't outright saying 'no,' but they're definitely not moving forward. This is what we call hidden resistance in mediation. It's like a quiet roadblock that can stop...
Sometimes in a negotiation, things just get weird. People stop talking, they get quiet, or they just seem to disappear. This is what we call avoidance behavior in negotiation. It's like when you know...
Ever feel like you're talking, but the other person just isn't hearing you? Or maybe you've walked away from a deal feeling like something just wasn't right, even if you couldn't quite put your...
Dealing with conflicts can feel like trying to untangle a giant ball of yarn, especially when there are so many people and issues involved. Sometimes, it feels like we're just getting overwhelmed by...
Dealing with strong emotions during mediation can be tough. Sometimes, things get really heated, and people feel overwhelmed. This is often called emotional flooding. It's when feelings become so...