Using Mediation in Personal Injury Disputes


Dealing with personal injury claims can be tough. You’re already going through a lot, and then you have to figure out how to get things resolved. Sometimes, going to court just isn’t the best path. That’s where personal injury mediation comes in. It’s a way to talk things out with the help of someone neutral, aiming for a solution that works for everyone involved without the stress of a trial. Think of it as a guided conversation to find common ground.

Key Takeaways

  • Personal injury mediation is a voluntary process where a neutral mediator helps parties discuss and resolve disputes outside of court.
  • Benefits include faster resolutions, lower costs compared to litigation, and the ability to preserve relationships and privacy.
  • The process involves preparation, opening statements, exploring issues, negotiation, and drafting a settlement agreement.
  • Mediation differs from litigation (adversarial, public, judge-decided) and arbitration (binding decision by a third party).
  • Key principles like neutrality, confidentiality, and self-determination guide the mediation process, allowing parties to control their own outcomes.

Understanding Personal Injury Mediation

Defining Personal Injury Mediation

Personal injury mediation is a way to sort out disagreements that happen after someone gets hurt, usually because of someone else’s mistake. Think of it as a structured chat, not a fight in court. A neutral person, called a mediator, helps the people involved talk things through and try to find a solution that works for everyone. It’s different from going to court because you’re not trying to win or lose; you’re trying to reach an agreement together. This process is voluntary, meaning everyone has to agree to participate, and it’s kept private. The main goal is to help people settle their differences without the stress, expense, and public nature of a lawsuit.

The Role of a Mediator in Personal Injury Cases

A mediator in a personal injury case is like a guide for a difficult conversation. They don’t take sides or decide who’s right or wrong. Instead, their job is to make sure everyone gets heard and understood. They help keep the discussion focused on finding solutions, not just rehashing who did what. Mediators are trained to manage emotions that can run high in these situations and to help people see things from different angles. They might meet with each person separately, in private sessions called caucuses, to explore their needs and concerns more deeply. Ultimately, the mediator helps the parties themselves come up with a settlement they can both live with.

Key Principles of Personal Injury Mediation

There are a few core ideas that make personal injury mediation work:

  • Voluntary Participation: Nobody is forced into mediation. Both sides must agree to try it.
  • Confidentiality: What’s said in mediation stays in mediation. This encourages people to speak more openly.
  • Neutrality: The mediator doesn’t favor anyone. They are there to help the process, not to judge.
  • Self-Determination: The people involved make the final decision. The mediator doesn’t impose a solution; they help the parties create their own.
  • Fairness: The process is designed to be fair to everyone, giving each person a chance to be heard and understood.

These principles help create a safe space where people can work towards a resolution that feels right for them.

Benefits of Personal Injury Mediation

When you’re dealing with a personal injury claim, the idea of going to court can feel overwhelming. It’s often slow, expensive, and can really wear you down. That’s where mediation steps in as a much more appealing option. It’s designed to help people sort things out without the heavy machinery of a full-blown lawsuit.

Faster Resolution Compared to Litigation

One of the biggest draws of mediation is speed. Think about it: court cases can drag on for years. There are endless filings, discovery periods, motions, and then you wait for a trial date. Mediation, on the other hand, is all about getting to the point. You and the other party, with a neutral mediator guiding you, can often reach a resolution in a single session or a few meetings. This means you’re not stuck in limbo for ages, waiting for a decision that might not even go your way. Getting your case settled faster means you can move on with your life sooner, which is a huge relief when you’re recovering from an injury.

Cost-Effectiveness in Dispute Resolution

Let’s be honest, legal battles are expensive. Court fees, attorney retainers, expert witness costs – it all adds up quickly. Mediation is typically much more affordable. You’re usually paying for the mediator’s time, which is significantly less than the combined costs of extensive legal proceedings. This cost saving is particularly important in personal injury cases where medical bills and lost wages are already a major concern. By avoiding the high costs of litigation, more of the settlement can actually go to the injured party, rather than being eaten up by legal fees.

Preserving Relationships and Reputation

Personal injury cases don’t always happen between complete strangers. Sometimes, the dispute might involve someone you know, like a neighbor, a friend, or even a family member, especially in cases involving shared property or social gatherings. Litigation is inherently adversarial; it’s designed for one side to win and the other to lose. This can permanently damage relationships. Mediation, however, is collaborative. It focuses on finding common ground and solutions that work for everyone involved. This approach helps maintain civility and can preserve important relationships that might otherwise be destroyed by a court battle. It also keeps the details of your dispute private, which can be good for your reputation.

Confidentiality and Privacy in Negotiations

Court proceedings are public records. That means anyone can potentially see the details of your case, including sensitive personal information and financial details. Mediation, by contrast, is a confidential process. What is said and discussed during mediation generally cannot be used later in court or shared with others. This privacy is incredibly important. It allows parties to speak more freely, explore different settlement options without fear of those ideas being used against them, and negotiate more openly. Knowing that the discussions are private can make people feel more comfortable sharing their true interests and concerns, leading to more creative and satisfactory outcomes.

The Personal Injury Mediation Process

So, you’ve decided mediation might be the way to go for your personal injury case instead of heading straight to court. That’s a smart move for a lot of reasons, like saving time and money. But what actually happens during mediation? It’s not just sitting in a room and hoping for the best. There’s a structure to it, a series of steps designed to help you and the other party actually talk things through and hopefully find some common ground.

Initiating Mediation for Personal Injury Claims

Getting the ball rolling usually starts with one party, or sometimes both, reaching out to a mediator or a mediation service. This initial contact is all about figuring out if mediation is even a good fit for the situation. The mediator will want to understand the basics of the dispute – what happened, who’s involved, and what everyone hopes to get out of the process. They’ll explain how mediation works, emphasizing that it’s voluntary and that you’ll be in control of the outcome. It’s also a chance for them to do a quick check for any major safety concerns or really big power imbalances that might make mediation difficult.

Preparing for Mediation Sessions

Once everyone agrees to try mediation, the real preparation begins. This isn’t just about showing up. You’ll likely need to schedule the actual mediation sessions, deciding if it’ll be in person or online. The mediator will probably set some ground rules for how everyone should communicate respectfully during the sessions. You might also be asked to put together a brief summary of your case, outlining your main points, what you’re hoping to achieve, and any key documents that support your claim. This prep work really helps make the actual mediation time more productive.

Stages of a Personal Injury Mediation

Most personal injury mediations follow a pretty standard flow. It usually kicks off with an opening session where the mediator introduces themselves, explains the process again, and sets the tone. Then, each party gets a chance to share their perspective – what happened from their point of view and what their concerns are. After that, the mediator helps dig a bit deeper to understand the underlying interests behind each person’s stated position. This is where things can get interesting, as you move beyond just demands and start exploring what truly matters to everyone. The mediator might then facilitate joint discussions or use private meetings, called caucuses, to explore options and test the reality of proposed solutions. This back-and-forth is the core of the negotiation.

Drafting and Finalizing Settlement Agreements

If you and the other party manage to reach an agreement, the next step is to put it all down on paper. The mediator will help draft a settlement agreement that clearly outlines all the terms you’ve agreed upon. This document spells out exactly what each party will do, any payments involved, and any other conditions. It’s really important that this agreement is clear, specific, and that both parties understand it completely before signing. Often, parties will have their own lawyers review the agreement before it’s finalized. Once signed, this agreement typically becomes a binding contract, resolving the dispute.

Comparing Mediation to Other Dispute Resolution Methods

When you’re dealing with a personal injury claim, you’ve got a few paths you can take to sort things out. It’s not just mediation or the courthouse doors. Let’s break down how mediation stacks up against other common ways people resolve these kinds of disputes.

Personal Injury Mediation vs. Litigation

Litigation is what most people think of first – going to court. It’s a formal, often lengthy, and public process. A judge or jury makes the final decision based on strict rules of evidence and procedure. It can be very expensive, with costs piling up for lawyers, court fees, and expert witnesses. Plus, it can take years to get a resolution, and the whole process can be pretty tough on relationships and reputations.

Mediation, on the other hand, is quite different. It’s a voluntary process where a neutral mediator helps you and the other party talk things through and find your own solution. It’s private, much faster, and generally a lot less expensive than litigation. The biggest difference? You and the other party are in control of the outcome, not a judge. This collaborative approach often helps preserve relationships, which can be important if you have ongoing dealings with the other party or their insurance company.

Here’s a quick look:

Feature Mediation Litigation
Process Collaborative, facilitated negotiation Adversarial, court-driven
Decision Maker Parties themselves Judge or Jury
Outcome Control High (parties decide) Low (judge/jury decides)
Confidentiality High (private discussions) Low (public record)
Timeframe Relatively fast Can take years
Cost Generally lower Generally higher
Relationship Often preserved or improved Often damaged or destroyed

While litigation offers a definitive ruling, it often comes at a significant cost in terms of time, money, and emotional well-being. Mediation prioritizes finding a mutually agreeable solution, which can be more satisfying and sustainable for all involved.

Personal Injury Mediation vs. Arbitration

Arbitration is another way to resolve disputes outside of court, but it’s more like a private trial. You present your case to an arbitrator (or a panel), who then makes a binding decision. It’s usually faster and less formal than litigation, and it’s private. However, unlike mediation, you give up control over the outcome to the arbitrator. The decision is typically final, with limited options for appeal.

So, if you want a decision made by a third party but want to avoid the public court system, arbitration might be an option. But if your goal is to work with the other side to craft your own solution, mediation is the way to go. Arbitration imposes a decision, while mediation facilitates an agreement.

Personal Injury Mediation vs. Negotiation

Negotiation is the most basic form of dispute resolution – you and the other party talk directly to try and reach an agreement. It’s informal, private, and you have complete control. However, negotiations can sometimes stall, especially if there’s a significant power imbalance, strong emotions, or a breakdown in communication. Parties might get stuck on their positions and find it hard to see other possibilities.

Mediation takes negotiation and adds a structured process and a neutral third party. The mediator helps keep the conversation productive, ensures everyone gets heard, and guides you both toward exploring options you might not have considered on your own. Think of mediation as a way to supercharge your negotiation efforts, making it more likely to succeed, especially in complex personal injury cases where emotions can run high and communication can be difficult.

The Mediator’s Role in Personal Injury Disputes

Mediator facilitating discussion between two parties in a dispute.

Facilitating Communication and Understanding

The mediator acts as a neutral guide, helping everyone involved in a personal injury dispute talk to each other more effectively. It’s not about taking sides, but about making sure each person’s perspective is heard and understood by the other. This can be really helpful when emotions are running high, which is common in these kinds of cases. The mediator creates a space where people can actually listen to each other, rather than just waiting for their turn to speak or argue. They might rephrase things to make them clearer or ask questions that help people see the situation from a different angle. The goal is to move from conflict to conversation.

Managing Emotions and Conflict Dynamics

Personal injury cases often involve a lot of stress, pain, and frustration. A mediator’s job includes managing these strong feelings so they don’t derail the process. They help keep the discussion focused and respectful, even when disagreements arise. This might involve taking breaks, using private meetings (called caucuses) to talk with each party separately, or guiding the conversation away from blame and towards problem-solving. It’s about keeping things moving forward constructively.

Assisting with Option Generation and Evaluation

Once communication is flowing and emotions are somewhat managed, the mediator helps parties explore possible solutions. They don’t come up with the solutions themselves, but they encourage brainstorming and help evaluate the options that arise. This could involve asking questions like, "What would happen if…?" or "What are your priorities here?" They help parties think creatively about what a fair resolution might look like, considering not just the legal aspects but also the practical needs and interests of everyone involved. This often leads to outcomes that are more tailored than what a court might order.

Ensuring Neutrality and Impartiality

This is perhaps the most important aspect of the mediator’s role. A mediator must remain completely neutral and impartial throughout the entire process. This means they don’t favor one party over the other, don’t offer legal advice, and have no personal stake in the outcome. Their neutrality builds trust, which is essential for parties to feel comfortable sharing information and exploring settlement options. If at any point a mediator cannot be neutral, they should disclose it and potentially withdraw from the case. This commitment to fairness is what makes mediation a credible process for resolving disputes.

Key Principles Guiding Personal Injury Mediation

When you’re in the middle of a personal injury dispute, things can get pretty heated. Mediation offers a way to sort things out without the full-blown courtroom drama. But for it to work, everyone involved needs to understand a few basic ideas that guide the whole process. These aren’t just suggestions; they’re the foundation that makes mediation a useful tool.

Voluntary Participation and Self-Determination

This is a big one. Mediation is supposed to be something you choose to do. Even if a court suggests it, you still have the final say on whether to participate and, more importantly, on whether to agree to any settlement. The mediator isn’t there to force a decision on you. They help you and the other party talk things through and come up with your own solutions. This idea, called self-determination, means you’re in the driver’s seat when it comes to the outcome. It’s your life, your case, and ultimately, your decision about how to resolve it.

Confidentiality and Its Importance

Everything said and done during mediation is generally kept private. This isn’t just about keeping things quiet; it’s about creating a safe space. Knowing that your conversations won’t be used against you later in court encourages people to speak more openly. You can explore different settlement ideas, admit certain things, or discuss your concerns without worrying that it will be brought up as evidence if mediation doesn’t work out. This privacy is key to honest negotiation.

Neutrality and Fairness in Process

The mediator’s job is to be a neutral guide. They don’t take sides. They don’t favor the person with the injury or the insurance company. Their focus is on making sure the process is fair for everyone involved. This means they listen to both sides equally, help both parties understand the issues, and make sure everyone has a chance to speak and be heard. A neutral mediator helps build trust, which is pretty important when you’re trying to resolve a dispute.

Informed Consent and Party Control

Before mediation even really gets going, you should understand what you’re agreeing to. This includes knowing the mediator’s role, how the process works, and that you have the power to agree or disagree with any proposed settlement. Informed consent means you’re making decisions with a clear head, understanding the potential benefits and drawbacks. You’re not just blindly following along; you’re actively participating and maintaining control over the direction and final outcome of your personal injury dispute.

When Personal Injury Mediation Is Most Effective

Sometimes, mediation just makes more sense than heading straight to court. It’s not a one-size-fits-all solution, but certain situations really shine when mediation is the chosen path. Think about cases where the usual legal routes might not quite fit the bill, or where keeping things civil is a big deal.

Cases Requiring Creative Solutions

Litigation often sticks to what the law allows, which can be pretty rigid. But what if the best outcome isn’t just about money? Mediation opens the door for creative solutions that a judge might not even consider. This could involve things like:

  • Agreements for future services or repairs.
  • Non-monetary compensation, like apologies or changes in policy.
  • Structured settlements that pay out over time, tailored to specific needs.

These kinds of flexible arrangements can be incredibly beneficial, especially when the dispute involves more than just a simple financial claim. It allows parties to think outside the box and find resolutions that truly address their unique circumstances.

Disputes Involving Ongoing Relationships

If you and the other party have to interact after the dispute is settled – maybe they’re a neighbor, a business partner, or a family member – mediation is a lifesaver. Court battles tend to burn bridges, leaving a lot of bad feelings. Mediation, on the other hand, focuses on communication and finding common ground. It aims to resolve the immediate issue while trying to preserve or at least minimize damage to the relationship. This is super important for long-term peace and cooperation.

Situations Where Privacy Is Paramount

Court proceedings are public record. That means anyone can see the details of your case, including sensitive personal information or business dealings. Mediation, however, is a private process. What’s discussed and agreed upon stays between the parties and the mediator. This confidentiality is a huge draw for individuals and businesses who want to avoid public scrutiny, protect their reputation, or keep sensitive details out of the public eye. This privacy can be a deciding factor for many.

Desire for Control Over Outcomes

In litigation, you hand over the decision-making power to a judge or jury. You have to trust that they’ll understand the situation and make a fair ruling. With mediation, you and the other party are in the driver’s seat. You work together to craft your own agreement. This level of control is incredibly appealing to people who want to have a direct say in how their dispute is resolved. It means the outcome is something you’ve actively agreed to, rather than something imposed upon you.

Navigating Challenges in Personal Injury Mediation

Even with the best intentions, mediation isn’t always a smooth ride. Personal injury cases can get complicated, and sometimes, things don’t go as planned. It’s good to know what these bumps in the road might be and how they’re usually handled.

Addressing Power Imbalances

Sometimes, one person in the dispute has more influence, information, or resources than the other. This can make it tough for the less powerful person to speak up or get a fair deal. A mediator’s job is to notice this and try to level the playing field. They might do this by:

  • Spending more time in private meetings (caucuses) with the person who seems to have less power.
  • Making sure both sides have a chance to fully explain their viewpoint without interruption.
  • Helping the less powerful party understand their options and rights.

It’s important that both parties feel heard and respected, regardless of their background or resources.

Managing High-Conflict Personalities

Let’s be honest, some people are just naturally more confrontational. In mediation, this can look like constant interruptions, personal attacks, or an unwillingness to budge on any point. Mediators are trained to handle this. They’ll often set clear ground rules at the start about respectful communication. If someone keeps crossing the line, the mediator might:

  • Gently remind them of the rules.
  • Use private caucuses to talk about their behavior away from the other person.
  • Focus the conversation back on the issues at hand, rather than personal feelings.
  • In extreme cases, they might even decide mediation isn’t suitable if the conflict is too intense.

Understanding Exceptions to Confidentiality

Mediation is usually private, which is a big plus. But there are a few situations where what’s said in mediation might have to be revealed. This isn’t common, but it’s good to be aware of. Generally, these exceptions involve:

  • Threats of harm to oneself or others.
  • Suspected child abuse or neglect.
  • Situations where a law requires disclosure (like reporting certain crimes).
  • If both parties agree to break confidentiality.

Your mediator will explain these rules clearly at the beginning of the session. The goal is to maintain privacy while also adhering to legal and ethical duties.

Ensuring Mediator Competence and Ethics

Not all mediators are the same. Some have more experience or training than others. It’s up to you and your legal counsel to find a mediator who is qualified and ethical for your specific personal injury case. Look for mediators who:

  • Have specific training in mediation, especially for personal injury matters.
  • Are certified or belong to professional mediation organizations.
  • Are transparent about their background and how they conduct sessions.
  • Clearly state they will remain neutral and impartial throughout the process.

If you have concerns about a mediator’s conduct, it’s important to address them directly or consult with your attorney.

The Role of Legal Counsel in Mediation

Having a lawyer by your side during mediation can make a big difference. While mediation is designed to be a more informal process than a courtroom battle, legal professionals play a really important part in making sure you understand everything and make smart choices. They’re not there to fight, but to help you figure out the best path forward.

Supporting Informed Decision-Making

Lawyers help you understand the legal standing of your personal injury claim. They can explain what a judge might decide if the case went to court, which gives you a realistic benchmark for settlement talks. This knowledge is super helpful when you’re weighing different offers or proposals that come up during mediation. They can also point out potential pitfalls or overlooked aspects of your case that you might not have considered on your own. Their input helps ensure that any agreement you reach is not just acceptable, but also legally sound and in your best interest.

Assisting with Agreement Drafting

Once you and the other party agree on the terms of a settlement, your lawyer can help put it all down on paper. This isn’t just about writing things out; it’s about making sure the agreement is clear, specific, and covers all the bases. A well-drafted settlement agreement can prevent future misunderstandings or disputes. Your lawyer will make sure that all the agreed-upon points are included and that the language used is precise, leaving no room for ambiguity. This step is critical for making the agreement legally binding and enforceable.

Understanding Legal Advice During Mediation

It’s important to remember that your lawyer’s role is to advise you. They can’t make decisions for you – that’s your right as the party involved in the dispute. However, they can provide guidance based on their legal knowledge and experience. They’ll help you understand the implications of different settlement options, whether they involve monetary compensation, future medical care arrangements, or other non-monetary terms. This advice is key to making sure you feel confident and informed about the choices you make throughout the mediation process.

Here’s a quick look at how lawyers contribute:

  • Clarifying Legal Rights: Explaining your rights and the potential outcomes of litigation.
  • Evaluating Offers: Helping you assess the fairness and adequacy of settlement proposals.
  • Drafting Agreements: Ensuring the final settlement is comprehensive and legally robust.
  • Managing Expectations: Providing a realistic perspective on the case’s strengths and weaknesses.

While the mediator facilitates the conversation, your legal counsel provides the specific legal context and strategic advice needed to make informed decisions. They act as your advocate within the collaborative framework of mediation, ensuring your legal position is understood and protected.

Types of Personal Injury Claims Suitable for Mediation

When you’re dealing with a personal injury, the idea of going to court can feel overwhelming. It’s often slow, expensive, and can really drag things out. That’s where mediation comes in. It’s a way to talk things out with a neutral person helping you and the other side figure things out, without a judge making all the decisions.

Lots of different personal injury cases can work well with mediation. It’s especially good when both sides want to avoid the hassle of a full trial and are willing to talk.

Motor Vehicle Accident Claims

These are super common. Think fender benders, T-bones, or even more serious crashes. If there’s a disagreement about who was at fault, how bad the injuries really are, or how much the damages should be, mediation can help. It’s often faster than waiting for court dates, and you can talk about things like lost wages, medical bills, and pain and suffering.

Premises Liability Claims

This covers slip-and-falls, injuries from poorly maintained property, or even things like dog bites. If someone owns property and their carelessness led to your injury, mediation can be a good way to discuss responsibility and compensation. It’s useful when the facts might be a bit fuzzy or when there’s a dispute about whether the property owner knew about the danger.

Product Liability Claims

When a defective product causes harm – like a faulty appliance or a dangerous medication – mediation can be a path to resolution. These cases can be complex, involving manufacturers, designers, and distributors. Mediation allows all parties to discuss the product’s defect, the resulting injuries, and potential settlements without getting bogged down in lengthy legal discovery.

Medical Malpractice Claims

These are often sensitive and complicated, involving injuries from medical errors. While they can be tough, mediation can provide a more private and less adversarial setting than a courtroom. It allows patients and healthcare providers to discuss what happened, the impact of the alleged negligence, and possible compensation. Sometimes, just having a chance to explain and be heard can be a significant part of the resolution.

Basically, if you’re looking for a way to resolve your personal injury case that’s quicker, less expensive, and gives you more control over the outcome than a traditional lawsuit, mediation is definitely worth considering. It works best when both sides are ready to talk and find a middle ground.

Wrapping Up: Why Mediation Makes Sense

So, we’ve talked a lot about mediation. It’s not some magic wand, but it’s a really practical way to sort things out, especially when you’ve been in a personal injury situation. Instead of getting stuck in a long, drawn-out court battle that costs a fortune and makes everyone miserable, mediation offers a different path. It’s about talking, really talking, with a neutral person helping you both find common ground. You keep control, it’s private, and often, you can reach a solution that actually works for everyone involved, much faster than you might think. It might not be the right fit for every single case, but for many, it’s a smart, less stressful way to move forward.

Frequently Asked Questions

What exactly is personal injury mediation?

Personal injury mediation is like a guided conversation where a neutral person, called a mediator, helps people who got hurt in an accident and the person or company they think is responsible talk things out. The goal is to find a solution that works for everyone without having to go to a long, expensive court trial. It’s a way to settle disagreements outside of the courtroom.

How is a mediator different from a judge or lawyer?

A mediator is not a judge and doesn’t make decisions. They are like a referee who helps both sides talk and understand each other better. Lawyers represent one side and try to win the case. A mediator stays neutral and doesn’t take sides. Their main job is to help the people involved reach their own agreement.

Why would someone choose mediation instead of going to court?

Many people choose mediation because it’s usually much faster and cheaper than a court case. It’s also private, so your personal details don’t become public record. Plus, it gives you more control over the outcome, and it can help keep relationships civil, which is important if you have to deal with the other party again.

Is everything I say in mediation kept secret?

Yes, for the most part. Mediation is confidential. This means what you say during mediation usually can’t be used against you later in court. This rule encourages people to speak more openly and honestly, making it easier to find solutions. However, there are a few rare exceptions, like if someone is in danger.

What happens if we can’t agree on anything during mediation?

If you can’t reach an agreement, that’s okay. Mediation is voluntary, meaning you don’t have to agree to anything you don’t want to. If mediation doesn’t work out, you still have the option to pursue other ways to resolve the dispute, like going to court. The mediation process just didn’t lead to a settlement this time.

Do I need a lawyer to go to mediation?

You don’t always need a lawyer to attend mediation, but it’s often a good idea, especially in personal injury cases. A lawyer can help you understand your rights, the value of your claim, and whether a proposed settlement is fair. They can also help make sure the agreement you reach is legally sound.

What kinds of personal injury cases work best with mediation?

Mediation can be great for many types of personal injury cases, like car accidents, slip-and-fall incidents, or claims about faulty products. It’s especially helpful when the parties want to avoid the stress and cost of a trial, need to keep things private, or want to try and maintain some kind of relationship afterward, like in cases involving neighbors or ongoing business dealings.

How long does mediation usually take?

Mediation is often much quicker than a lawsuit. Sometimes, a whole case can be discussed and potentially settled in just one day. Other times, it might take a few sessions spread over a few weeks. It really depends on how complicated the issues are and how willing everyone is to work towards a solution.

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